Domain Renewals
AllDomains makes it easier than ever to renew your currently-registered
domain names.
To Renew your domains:
1. Login to your account
2. Click "Renew Domains"
3. Choose the domains you would like to renew and follow the directions.
Q. How do I renew my domains?
A: Login to your account using the form above. Click "Renew Domains." Choose
the domains you would like to renew and follow the directions.
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Q. What happens if I don't renew
my domains?
A: There are several steps after your domain expires to safeguard
you from losing any domains you want to keep.
- 60-days* before your domain(s) expire AllDomains will send notices
reminding you to renew them. The exact expiration date can be seen in your
account.
- If the domain expires it may still be maintained in the registration database
for a 5-day* grace period where it can be renewed at the normal renewal price.
During this time all services such as hosting or email will not be active.
- After the grace period it will be deactivated and placed into a 30-day*
Redemption Period (Note - Some domains may not make it to the redemption
period if they are purchased by a third party. Be sure to renew your domains
before they enter redemption status.)
- Once the Redemption Period has elapsed the domain may be registered by
another party.
* - Number of days stated in the domain expiration/redemption explanation
are approximate.
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Q. My domain is in "Redemption." What
does that mean?
A: (see renewal process above) Once a domain goes into the redemption
period it can be obtained by other parties. You may still
be able to redeem the domain for up to 30-days by request by filling out this
form (there is a link to the form below). The fee for reactivating a domain
in the Redemption Period is $99.95 + the normal renewal fee. At the end of
the Redemption Period the domain(s) will go into a 5-day delete cycle at the
end of which they will become available for anyone to register.
» Make
a request to reactivate domain(s) in the Redemption Period.
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Q. What if I don't want to receive
any more notices?
A: If you don't want to get any more notices regarding certain domains
you can remove them from the reminder list. However, as long as you have at
least one domain that is set to expire within 60 days you will receive the
weekly report. In your latest e-mail notice check the domains you don't want
to receive reminders about and click "cancel reminders." Those domains
will no longer be included in any further reports except for one final deactivation
notice on the day of expiration.
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Q. What does DomainSync do?
A: DomainSync is a new service that allows you to synchronize the
expiration date of all your .com and .net domains making it easier to renew
them all at once. For more information and pricing on DomainSync click
here.
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Q. There are errors in my account
info. What do I do?
A: Click the "Update Account Info" button. Login to your
account. Update any incorrect fields in your account information and click "update." Note:
If you are still getting more than one consolidated notice even though the
account IDs are the same it may be because your account information is different.
By making the account information the same you will get one notice.
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Q. What does "auto renew" mean.
How do I change it?
A: As a security precaution all new registrations
are set to auto-renew unless otherwise specified by the customer. This prevents
domain names from accidentally expiring and you from losing control of your
web site, e-mail services that you may have with that domain. The first auto-renew
attempt is billed 20 days before the date of expiration. If it does not go
through the second attempt is billed 15 days before expiration. The auto
renews are billed on the same credit card you used to register the domain.
If you want the name to auto-renew, but the credit card information is no
longer valid, login to your account and click "update credit card info."
If you want your name to auto-renew, but the auto renew is turned off, login
to your account, select the domain(s) you want to modify. Click the "enable/disable
auto-renewal." Click "update preferences."
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Q. My auto renew failed. What
do I do?
A: Most likely your auto-renewal failed because
the credit card information is no longer valid. To resolve this problem you
will need to update your credit card information. You may need to manually
renew your domain if it is less than 15-days before expiration.
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Q. My credit card is invalid.
How do I update it?
A: Login to your account and click the "update
credit card information" link.
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Q. I am still getting multiple
renewal notices for the same account ID
A: This is probably because the name and contact
information is different for each domain. To consolidate all of your domains
into one notice be sure that your contact information is consistent for each
domain. Login to your account, click "update account information." Update
the information to make it consistent with other notices you have gotten.
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